Manager Senior E-Learning Designer
Cydcor
March 2018 – Present
Manager of Learning & Development team
Responsible for designing and developing curriculum, eLearning, and introducing the newest online training techniques for the sales field
Design content in Salesforce to ensure sales agent success
Frequent sales offices and keep current on the sales industry
Produces audio and video for training materials
Develops performance improvement analysis
Senior Instructional Designer
Dine Brands Global
March 2014 – March 2018
Provides accurate, timely training tools and programs including rollout guides, reference guides, tests, shelf-lives, laminates, training videos, DVD production, and various special projects. Some of these projects include:
2014, 2015, and Q1 of 2016’s IHOP Promotion and Test Materials:
Coordinates cross-functional reviews and approvals for all training documents
Produces and directs training videos and serves as voice-over talent, script writer, editor, still photographer, and teleprompter operator
Facilitates pre- and post-production activities for training video development
Develops and updates manuals, training packets, and other training materials
Supports instructional design projects by coordinating print requirements and specifications with
print vendors
Supports instructional design projects by coordinating production requirements and specifications with production company vendor
Works with subject matter experts (SMEs) to support the documentation of procedures for new training modules
Establishes and maintains partnerships with managers, vendors, and others in the organization for the production of training materials
Applies standardized training development methodology and adult learning principles to the design of training materials
Instructional Designer, Copywriter, and Voice Over Talent
California Department of Education
October 12 – March 2014
Designed, developed, and implemented curriculum for online courseware, which included interactive design and tracked assessments
Produced the following training programs:
Physical Fitness Test Series – Required training for physical education teachers and test administrators throughout California (4 online courses)
Assessment Literacy Professional Learning Series – Required training for school districts throughout California supporting newly adopted Common Core State Standards (7 online courses)
Partnered with internal and external leads to design training programs
Wrote content outlines, storyboards, and scripts
Copy edited
Provided quality control review and approval
Provided voice-over talent
Recorded and edited audio
Instructional Designer
University of Santa Monica
July 2011 – August 2013 (2 years 2 months)
Designed and developed Spiritual Psychology courseware: Required for students in USM program (2 online courses)
Wrote content outlines, storyboards, and scripts
Copy edited
Provided quality control review and approval
Provided voice-over talent
Recorded and edited audio
Supervised video and audio production and post-production
Editor in Chief, Managing Editor, and Copywriter of the CI View Newspaper
California State University, Channel Islands
August 2009 – June 2011 (1 year 11 months)
• Managed a staff of journalists, photographers, and editors
• Advertisement copywriting
• Educational copywriting
• Columnist
• Copy editor for all issues of bimonthly product
Junior Copywriter
Free Fun Guides
February 2007 – October 2008 (1 year 9 months)
Columnist
Copywriting
Quality control
Work Samples
This portfolio is broken into three sections: assessments, screenshots of finished projects, and WBT scripts. I’ve included a description of each item in this portfolio. First off, I’ll tell you about the projects that these samples come from.
Assessment Literacy Module: The Assessment Literacy Module (ALM) is an eLearning module I wrote and designed. This was contracted through the California Department of Education. The ALM is required training for school districts throughout California supporting newly adopted Common Core State Standards.
University of Santa Monica Online: The University of Santa Monica brought me on to help them turn their Instructor- Led Training course into a Web-Based Training course. This was an incredibly robust online initiative that took more than two years to launch. I worked to create the first two courses. Course 1 is a free online course for newcomers. Course 2 is the paid online course which goes more in-depth and attempts to replicate the in-person Master’s degree class.
Physical Fitness Test: The Physical Fitness Test (PFT) is an eLearning module I worked on. This is required training for physical education teachers and test administrators throughout California I helped revise the module to reflect the newest educational research updates. This included writing portions of the script and adding functionality such as drag and drop and assessment to help the course engage the learners more. I also provided the narration for the course.
Assessments:
(Click each file to download.)
While designing a course, I like to keep the learner engaged. One of the ways to engage learners is with assessments. This screen is an example of a multiple choice, true/false, and essay assessment.
We branded our assessments in the ALM with “Time 2” titles. This way learners could quickly recognize when an assessment was coming up. Time 2 Respond is a question and answer assessment where learners read a question and type in their answer. They can also open a pop-up box to look at an example answer.
Screenshots of Finished Projects:
(Click each thumbnail to view screenshot in new window.)
This is a screenshot of the ALM Orientation that I designed for Articulate Engage.
This is a screenshot of the PFT course. This is a tab functionality screen that I added to the course to make it more interactive.
These screenshots were taken from the University of Santa Monica Online Course 1 that I wrote and designed. Psych Welcome is first screen for each topic.
This screen is animated and includes narration and on-screen text. The Psych Video Screen includes links to pop-up videos of other learners who answered the same question that the learner has answered.
These are mock-ups that I created in Photoshop. I helped design the usmonline.org website and wrote the content.
WBT Scripts:
(Click each file to download.)
I wrote this script to be designed in Articulate Engage. It is the orientation portion of the ALM. It walks trainees through course interactivity. The Graphics columns are screen grabs from the course to illustrate the navigational features
This is the first two screens of the USM Online Course 1. The script is a good example of a strictly-formatted WBT script to be designed in Flash.
The Physical Fitness Test was designed in Articulate Engage. My role on this project was to crosscheck the sustainability of the course. As this is a required training course for all California PE teachers, it had to be something that was both engaging and sustainable.
Links:
(Click each link to open in new window.)
Many of the courses I have worked on are not open to the public. Here are some links to courses that I can show you in their entirety:
USM Online Course 1 (Instructional Designer, camera operator, audio engineer, media editor, copywriter, product tester): http://www.usmonline.org/course_containers/course1
School Accountability Report Card (SARC) (Voiceover Talent): http://www.sarconline.org/Training/player.html
