Instructional Designer II
YouTube (via Synergis)
Oct 2018 – Present
– Collaborate with stakeholders and subject matter experts (SMEs) to understand business needs and translate them into learning and performance objectives.
– Lead content collaboration with stakeholders, problem-solving to achieve performance objectives, and resolve issues, risks and quality challenges.
– Work with SMEs and stakeholders to facilitate approvals and gain alignment on content direction, design and details.
– Identify and incorporate the most effective and innovative practices in learning delivery including social and peer learning, game-based learning, informal learning, and performance support.
– Seek out new learning solutions and bring innovative ideas to individual projects and the team at large.
– Apply best practices in adult learning to design, write, and build a range of high-quality learning experiences, with an emphasis on e-learning, video, animations and gamification.
– Curate existing content into new learning designs and paths. Upload learning solutions into the learning management system (LMS) and test complete solution in target environments.
Manager Senior E-Learning Designer
Cydcor
March 2018 – Oct 2018
– Manager of Learning & Development team
– Responsible for designing and developing curriculum, eLearning, and introduced the newest online training techniques for the sales field
– Designed content in Salesforce to ensure sales agent success
– Frequented sales offices and kept current on the sales industry
– Produced audio and video for training materials
– Developed performance improvement analysis
Senior Instructional Designer
Dine Brands Global
March 2014 – March 2018
– Provided accurate, timely training tools and programs including rollout guides, reference guides, tests, shelf-lives, laminates, training videos, DVD production, and various special projects. Some of these projects include:
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- 2014, 2015, and Q1 of 2016’s IHOP Promotion and Test Materials
- Manager in Training online curriculum (the first IHOP online curriculum)
– Coordinated cross-functional reviews and approvals for all training documents
– Produced and directed training videos and served as voice-over talent, script writer, editor, still photographer, and teleprompter operator
– Facilitated pre and post-production activities for training video development
– Developed and updated manuals, training packets, and other training materials
– Supported instructional design projects by coordinating print requirements and specifications with print vendors
– Supported instructional design projects by coordinating production requirements and specifications with production company vendor
– Worked with subject matter experts (SMEs) to support the documentation of procedures for new training modules
– Established and maintained partnerships with managers, vendors, and others in the organization for the production of training materials
– Applied standardized training development methodology and adult learning principles to the design of training materials
Instructional Designer, Copywriter, and Voice Over Talent
California Department of Education
October 12 – March 2014
– Designed, developed, and implemented curriculum for online courseware, which included interactive design and tracked assessments
– Designed and developed the following training programs:
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- Physical Fitness Test Series – Required training for physical education teachers and test administrators throughout California
- Assessment Literacy Professional Learning Series – Required training for school districts throughout California supporting newly adopted Common Core State Standards
– Partnered with internal and external leads to design training programs
– Wrote content outlines, storyboards, and scripts
– Copy edited
– Provided quality control review and approval
– Provided voice-over talent
– Recorded and edited audio
Instructional Designer
University of Santa Monica
July 2011 – August 2013
– Designed and developed the following curriculum:
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- Online grad program curriculum
– Wrote content outlines, storyboards, and scripts
– Copy edited
– Provided quality control review and approval
– Provided voice-over talent
– Recorded and edited audio
– Supervised video and audio production and post-production
Editor in Chief, Managing Editor, and Copywriter of the CI View Newspaper
California State University, Channel Islands
August 2009 – June 2011
– Managed a staff of journalists, photographers, and editors
– Advertisement copywriting
– Educational copywriting
– Columnist
– Copy editor for all issues of bimonthly product
Junior Copywriter
Free Fun Guides
February 2007 – October 2008
– Columnist
– Copywriting
– Quality control
Nick Rester 